Title:  Key Account Manager

About us 

Minelab is a technology company that creates world-leading metal detectors to help humanitarian organisations clear landmines, African miners find life-changing gold nuggets, and historians to recover lost relics. We have a culture of innovation which allows us to be a leader in bringing new technology to customers across the globe. We make everything ourselves; creative design and detailed engineering are the lifeblood of developing new products at Minelab.

Excitement in the Engineering team comes from converting raw ideas into products that exceed customer’s expectations including rapid concept prototyping, architecting, detailed design, product integration, and the transition to manufacturing.

Join Minelab, part of the Codan group, an ASX listed technology company, and build the next generation of world-leading products.

What will you be doing? 

We are on the hunt for an energetic, relationship-driven Key Account Manager to join our passionate team. Reporting to the Business Development Director, you’ll work hand-in-hand with our global sales team, ensuring world-class service for our key accounts while uncovering new opportunities to grow our business.

This is a fantastic opportunity to work in a highly engaged sales environment with a clear path to career development.

Key Responsibilities will include: 

• Handle customer inquiries, providing information and resolving issues in a timely manner.
• Maintain customer information databases, for effective and timely key communications
• Coordinate with internal teams, including logistics, finance, and customer service, to ensure seamless order processing and delivery
• Prepare and distribute sales reports, presentations, and other sales materials
• Identify new business opportunities within existing accounts and manage the full sales cycle.
• Prepare proposals, presentations, and sales contracts.
• Track sales performance, forecast future business, and prepare reports for management.
• Deliver product demos and presentations, both virtually and in-person, to key decision-makers and stakeholders. 

About You 

This position represents a fantastic opportunity to grow and develop your existing experience and continue to progress your career within an engaging Sales and Business Development environment.

You’re more than just a great communicator—you’re a true relationship builder with a knack for spotting opportunities and turning them into long-term wins. You’ll thrive in this role if you bring:

•         Proven experience in retail selling with a strong B2B sales background
•         A successful track record in account management or customer service roles
•         Exceptional interpersonal and negotiation skills
•         A solution-oriented mindset and a strong sense of initiative
•         The ability to manage multiple internal and external stakeholders effectively
•         Drive, resilience, and a hunger to make an impact

Experience in technical or electronics-based products is a bonus, but not required—we’ll provide the training and support you need to succeed. 

This role may require occasional travel to support our customer and clients’ requirements.

Benefits and Culture

Our culture is supportive and collaborative. You will be part of a multidisciplinary team where we share our ideas and innovation is strongly encouraged.  We are looking for someone with genuine passion and can-do attitude for what they do.

We offer many staff benefits including generous PTO, as well as Medical, Dental and Vision Insurance, and 401K.

Interested in a career with us?

Simply click on APPLY and we’ll be in contact shortly.