Inside Sales Representative

About Us

Wave Central, now a Domo Broadcast Systems (DBS) company, creates professional, high-quality RF wireless video solutions for broadcasting, sports, entertainment, cinema, and other commercial applications.

Our customers rely on our broadcast solutions and technologies for world-class events including the NFL, World Rally, Formula E, Americas Cup and Eurovision. We are committed to providing superior quality goods, services and support to capture the moments that matter.

Our wireless transmission systems support our point-point ultra-low latency COFDM waveform and mesh TDMA protocol. All our products are engineered, hand-built, tested, and serviced in our Carlisle, Pennsylvania office.

We aim to provide the highest picture quality with the lowest latency possible. We strive to ensure our client’s complete satisfaction with every system we deliver. It’s the Wave guarantee.

What will you be doing?

Reporting to the VP of Sales, we are looking for a motivated and customer-focused Inside Sales Representative (ISR) to join our team. In this role, you’ll play a central part in driving revenue by generating new sales opportunities, supporting field-based sales, and engaging directly with customers. You’ll help expand Wave Central’s reach through proactive outreach, relationship-building, and informed communication—while supporting the broader sales organization with pricing, follow-ups, and opportunity management.

As a key contributor to the sales team, you’ll balance independent lead generation with collaborative support, ensuring customers receive timely information, accurate quotes, and reliable guidance. You’ll also help maintain a clean pipeline, process sales-related requests, and stay informed on product updates to better serve both new and existing customers.

Your day-to-day responsibilities will include:

• Support Lead salesperson with quoting, pipeline management, customer questions and order review.
• Actively identifying and developing new sales opportunities through cold-calling, and targeted outreach
• Engaging with customers to understand their needs, pain points, and application requirements
• Supporting negotiation efforts, including pricing details, payment terms, and sales conditions
• Providing product information
• Maintaining accurate records of leads, contacts, pricing, and opportunities within Salesforce
• Creating mailing lists, managing global price lists, and importing new leads (Maybe)
• Assisting with RMA requests and add-on sales opportunities
• Processing quote-to-order validation and coordinating with Operations
• Reaching out to existing customers with updates, new product introductions, and out-of-warranty notifications
• Support Sales Engineer when they are traveling

What makes a successful Inside Sales Representative?

A successful Inside Sales Representative is proactive, organized, and highly skilled at building relationships. They thrive in a fast-paced environment, communicate clearly, and enjoy connecting with customers to understand their needs. They’re persistent in generating new leads, disciplined in follow-up, and comfortable balancing both independent outreach and collaborative teamwork. If you’re someone who enjoys creating opportunities, supporting customers, and driving sales growth, this role is for you.

We’re looking for someone with:

• At least 3 years of customer-facing experience, including 1+ year in a sales or support role
• Excellent verbal and written communication skills
• Strong time-management abilities and responsive internal communication habits
• Experience attending trade shows or networking events
• Proficiency with Microsoft Office and general computer skills
• Experience with CRM tools (Salesforce.com a plus)
• Familiarity with Trello or similar workflow tools
• Prior sales experience is a plus
• RF product technical experience is a plus

Benefits and Culture

Our culture is supportive and collaborative. You will be part of a multidisciplinary team where we share our ideas and innovation is strongly encouraged. We are looking for someone with genuine passion and a can-do attitude for what they do.

Our staff receive 15 days accrued paid time off per year, 9 Federal holidays, an opportunity to join our sponsored health and welfare plan, a generous 401k plan with matching employer contribution, an Employee Assistance Program, and more.

Interested in a career with us?

Simply click on APPLY and we’ll be in contact shortly.

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