Title:  Field Service Representative

About Us:

Domo Tactical Communications operates in fast growing markets offering innovative and robust wireless security products, leading-edge IP centric network devices, and C4I application software solutions, along with high performance wireless broadcast systems for all industries.

Our passion for innovation keeps us one step ahead in the rapidly changing and increasingly challenging environments within which we perform, whether on the battlefield, in the streets of our cities, or at the world's largest sporting events.

High performance IP Video, communications, and broadcast systems enable our customers to securely monitor, control, communicate, and share information with confidence in complex environments and in the most demanding situations.

About the Role:

Join a global leader in tactical communication systems and play a pivotal role in supporting our regional operations.

This dynamic position blends technical expertise, customer engagement, and market development to deliver innovative solutions for public safety, security, and military clients.

Key Responsibilities:

Sales Support:

• Support complex sales opportunities with product demonstrations and technical expertise.
• Deliver professional training sessions and build tailored communication systems for client needs.

Sales Administration:

• Coordinate quotations, order processing, and logistics with precision and efficiency.
• Ensure compliance with company policies and statutory regulations for exports and shipments.

Technical Customer Service:

• Address customer inquiries, resolve technical issues, and ensure seamless post-sales support.

Market Development:

• Identify growth opportunities and build strong relationships in the region.
• Conduct field trials, product demonstrations, and gather market intelligence to guide strategy.

What You Bring:

• Diploma or Degree in Electronics/Wireless Communications or equivalent experience.
• Military, Law Enforcement or Public Safety experience in tactical communication systems.
• Hands-on expertise in system integration, technical training, and customer engagement.
• Proficiency in MS Office, report writing, and presenting technical information.
• Fluency in Mandarin/Cantonese is desirable to support regional clients.

Why Join Us?

• Work with a respected global leader in tactical communication technology.
• Collaborate with a diverse, innovative, and supportive team.
• Opportunity to shape critical solutions for Asia’s most challenging markets.

Benefits and Culture:

Our culture is supportive and collaborative. You will be part of a multidisciplinary team where we share our ideas and innovation is strongly encouraged. We are looking for someone with genuine passion for the job and a “can-do” attitude. 

Enjoy working as part of a global organisation with teams in Whiteley, Hampshire; USA; Denmark, Singapore; Dubai and Australia.

DTC is committed to promoting a culture that supports personal development and embraces a diverse mix of employees throughout all levels of the organisation.

Interested in a career with us?

Simply click on APPLY and we'll be in contact shortly.

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